Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wrookers.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make (or attempt to make) a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

  • To fulfil your orders. We use Order Information to process payments, arrange shipping, and send invoices or order confirmations.

  • To communicate with you. Updates about your order, customer support inquiries, etc.

  • To screen for risk or fraud. In particular, checking IP addresses and transaction details.

  • To improve and optimise our Site. Generating analytics about how customers browse and interact with the Site, and assessing the success of our marketing campaigns.

  • To provide advertising. When you’ve opted in, we may use Device Information to show you marketing or promotional messages.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties who help us deliver our services, for example:

  • WooCommerce, which powers our online store (see WooCommerce’s own Privacy Policy for details).

  • Google Analytics, which helps us understand how customers use the Site (see Google’s Privacy Policy for details).

We also share information when required to comply with applicable laws, respond to legal requests (e.g. subpoenas), or to protect our rights.

COOKIE-BASED CURRENCY CONVERSION

By using our website, you agree that we may process your IP address to determine your location and convert prices into your local currency. We store your selected currency in a temporary session cookie, which is removed when you close your browser, so your prices remain consistent as you browse.

OPT-OUT OF TARGETED ADVERTISING

If you no longer wish to receive targeted advertising, you can adjust your preferences with the following services:

You can also visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

DATA RETENTION

When you place an order, we keep your Order Information on file until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time to reflect changes in our practices. Any revisions will be posted here with the updated date.

CONTACT US

For questions or complaints, please reach out at support@wrookers.com.